This policy explains how JARVEE handles personal information when you use Instagram Authority at social-media-courses.jarvee.com. It covers our public guides, course accounts, learning activities and contact form. For a privacy question or request, use our contact form and put “Privacy request” in the subject.
Who is responsible
JARVEE operates this website and is responsible for the personal information it collects for the purposes described here. Instagram Authority is a free educational course. Instagram and Meta do not operate or endorse it. SMTasker is an optional, separate product; visiting it takes you to a different website with its own privacy information.
Reading our public guides
You can read the public blog and course resources without creating an account. Our hosting and site systems process technical information needed to deliver pages and protect the service, such as IP addresses, request times, browser information, requested URLs and error or security records. Some pages are cached to improve loading speed. Account pages and private learning information are treated separately from public page caching.
Your course account and progress
Registration asks for your first and last name, username, email address and password. WordPress stores a password hash rather than a readable password. We use account information to create and manage your student account, authenticate access, respond to account requests and send operational messages such as verification or password reset instructions.
When you use the course, the learning system can store your enrollment, completed lessons and topics, quiz attempts, answers and scores, completion dates, certificate eligibility and last course page visited. These records let you resume learning and retain your progress. Technical account records can also include login and session information. A completion certificate may display the name associated with your account, so choose and maintain your details accordingly.
Course progress and quiz results are used for educational checks and course administration. They are not used by us to make automated employment, credit or similar decisions with legal or comparably significant effects.
Contact messages and discussions
The contact form collects your name, email address, subject and message. We use these details to understand and answer your request. Messages are delivered to the course team using SendGrid, a Twilio email service. Account messages also use this delivery service. Delivery systems may process recipient addresses, message contents and delivery records. Contacting us or registering for the course does not, by itself, mean that you have subscribed to a marketing mailing list.
Where course discussions or comments are enabled, your display name and contribution may be visible to other people with access to that page. Avoid posting passwords, private account information or another person’s personal data. WordPress may record your IP address and browser information with a comment. Akismet may process submitted comment information to identify spam. If an avatar is shown through Gravatar, that service may receive an identifier derived from your email address and the technical request information needed to display it.
Cookies and optional analytics
Essential cookies and similar functions support login sessions, account security and requested site features. Course progress is also stored in our database against your account. Blocking essential cookies can prevent login or course functions from working.
We use Google Analytics to understand use of public content and improve the website. Our site loads its Google Analytics scripts only after you choose “Allow analytics” in the cookie choices. You can choose “Essential only” and continue using the course. The “Cookie preferences” control in the footer lets you change this choice later. We store your choice in a first-party preference cookie for up to 180 days; the site may ask again after it expires.
If you allow analytics, Google can process usage events, page addresses, browser and device details, identifiers and technical request information under its service arrangements. Withdrawing permission stops our analytics scripts on subsequent page loads. It does not erase information already received by Google or necessarily remove cookies already stored in your browser; you can also clear those cookies in your browser settings. See Google’s privacy information for its handling of data.
Spam protection and external services
Our contact and registration forms use Google reCAPTCHA to help distinguish legitimate use from automated abuse. It may process browser, device, network and interaction information when those forms are used. Google’s Privacy Policy and Terms of Service apply to that service. The analytics choice does not disable the forms’ separate spam protection.
If a page contains an external video or other embedded resource, loading or using it can send technical information to the provider. Following a link to Instagram, Meta, SMTasker or another external site is also subject to that site’s practices. SMTasker links may contain campaign parameters identifying the referring page or link placement; we do not put your contact form contents or course account details into those links.
Why we process information
Where data protection law requires a legal basis, we rely on providing the account and learning service you request, handling steps you ask us to take, our legitimate interests in operating and securing the website and responding to enquiries, applicable legal obligations, and consent where appropriate, including optional analytics. The relevant basis depends on the purpose and your circumstances. You can decline or withdraw optional consent without losing access to the free course.
Service providers and international processing
Our hosting provider, WPX, and providers supporting email delivery, spam prevention, analytics and site operation may process information needed for their services. We also disclose information where reasonably required to comply with law, respond to a valid legal request or protect the site and its users. We do not sell your course account details.
Providers may process information in countries outside your own. Where required by applicable law, relevant transfer safeguards must apply to that processing. Their privacy information explains their own operations; for example, see Twilio’s privacy information for SendGrid. Contact us if you need information about a particular transfer relating to your account.
How long information is kept
We retain account and learning records while they are needed to maintain your account and saved progress, handle requests, meet applicable obligations or resolve a dispute. Retention is based on the purpose and circumstances; accounts are not automatically deleted after a stated period of inactivity. Contact correspondence, security records and service provider records have retention needs appropriate to their purpose.
Routine successful email bodies are not logged by our WordPress mail integration. Failed delivery records may include message information for troubleshooting and are configured for cleanup after seven days. Hosting or email providers may maintain their own operational records. Backups can retain earlier copies until the relevant backup is replaced or expires; deletion from the live site does not instantly remove every backup copy.
Your choices and rights
Depending on applicable law, you may have rights to access, correct or erase your information, receive a portable copy, restrict processing or object to certain uses. You may withdraw consent for optional processing and complain to a competent data protection authority. Some requests have legal limits or exceptions, and we may need proportionate information to verify that a request concerns your account.
Use the contact form to make a request. Tell us the account or issue involved, without sending your password. Erasing an account or its learning records may prevent recovery of progress, quiz history or certificate eligibility. We will explain any relevant limits when handling a request.
Updates and safe use
We may update this policy when the website or its services change. The date at the top identifies the current revision. Use a unique password, sign out on shared devices and avoid putting sensitive information into public discussions. If you believe an account or personal information has been misused, contact the course team promptly.